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Mountain Center Park City


Credit Analyst

Department: Customer Relations

Duration: Full Time/Year Round

Job Description:

This positions primary responsibility is to manage the credit portion of the company’s relationship with a select group of accounts and assists Credit Management in the overall affairs of the Credit Department.

Job Responsibilities:

  • Maintain customer accounts, follow-up on payment and billing discrepancies.
  • Maintain customer and invoice files.
  • Contact customers for collection of past due balances.
  • Handle customer requests and prepare various correspondences for customers.
  • Preparation of daily deposits and application of payments to customer accounts.
  • Process credit and debit memos
  • Contact customers to obtain credit documents such as credit applications, security agreements, financial statements and UCC authorizations.
  • Research and verify credit information.
  • Recommend credit terms to the Credit Manager for new accounts
  • Prepare monthly/year end statistical data and follow procedures guidelines.
  • Assist in month end reconciliation processing

Job Requirements:

  • Associate's degree (A. A.) or Bachelor's (B.S.) degree in business, accounting or other appropriate discipline from two-year college or technical school and credit background with minimum two years experience;  and/or equivalent combination of education and experience. 
  • Must have proven, successful collections experience.
  • Related work experience in accounts receivable and/or finance.
  • Technical skills in account reconciliation, credit extensions, payment plans, etc.
  • Strong customer orientation and attention to detail
  • Excellent verbal and written communication skills.
  • Ability to communicate and cultivate relationships with many types of people, both within and outside the company.
  • Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands while maintaining a positive “can do” attitude and outlook.
  • Takes pride in work, gets involved in details , enjoys collaborating with others



Dealer Service Representative

Department: Dealer Service (Bicycle Division)

Duration: Full Time/Year Round

Job Description:

Responsible for assisting in identifying, developing and growing the Bicycle business for Group Rossignol. Providing customer service to our retailers and sales team by utilizing, in-depth knowledge of company products and programs.

Job Responsibilities:

  • Communicate with our customers by telephone and utilizing email to provide information about product, terms and deliveries. Compute and quote prices, answer product and price questions.
  • Assist our customer in solving problems related to their orders and provide service in a proactive manner.
  • Enter all pre-season orders, reorders and closeouts in to the system.
  • Serve as a liaison between our sales team and customer.
  • Attend all product clinics offered by the company and keep updated on latest technical information.
  • Supports the dealers, sales reps and sales manager in assigned territories by providing timely and accurate information of incoming customer order status and informing them of potential problems related to their accounts.
  • General customer file maintenance, customer correspondence and special projects may be assigned as needed.
  • Process customer returns according to established department policies and procedures.
  • Responsible to generate sales through direct dealer contact to help company reach sales objectives.
  • Assisting in securing new and existing business, providing all necessary follow up.

Job Requirements:

  • Time Management: the ability to organize and manage multiple priorities.
  • Strong customer orientation.
  • Ability to communicate and cultivate relationships with many types of people, both within and outside the company.
  • Commitment to company values.
  • Must have effective written and verbal communication skills.
  • Computer proficiency (Microsoft Excel, Word and Outlook)



Dealer Service Representative (Seasonal)

Department: Dealer Service

Duration: Full Time/Seasonal

Job Description:

Primarily responsible for providing customer service to our customers/consumers and sales team by utilizing, in-depth knowledge of company products and programs.

Job Responsibilities:

  • Communicate with our customers/consumers by telephone and utilizing email to provide information about product, terms and deliveries. Compute and quote prices, answer product and price questions.
  • Responsible for initiating and investigating order queries, billing, miss-ships and tracking information.
  • Serve in a capacity as company liaison between the general public, industry professionals.
  • Attend all product clinics offered by the company and keep updated on latest technical information.
  • Supports the dealers, sales reps and sales manager by providing timely and accurate information of incoming customer order status and informing them of potential problems related to their accounts.
  • General customer file maintenance, customer correspondence and special projects may be assigned as needed.
  • Process customer returns according to established department policies and procedures.
  • Credit card authorization processing, and communicating order release to the credit team.

Job Requirements:

  • Time Management: the ability to organize and manage multiple priorities.
  • Capable of efficiently navigating proprietary systems (i.e. M3, Pivot Link etc.)
  • Strong customer orientation.
  • Ability to communicate and cultivate relationships with many types of people, both within and outside the company.
  • Commitment to company values.
  • Computer proficiency (Microsoft Excel, Word and Outlook)