Mountain Center Park City

Credit Analyst – Rossignol Group Park City – Felt Bicycle Division

Department:  Customer Relations

Duration:  Full time/ Year Round

Job Description:

This positions primary responsibility is to manage the day to day credit portion of the company’s relationship with the accounts of its Felt Bicycle Division and assists the Credit Management in the overall affairs of the Credit Department.

This position will be based in the Rossignol Group North American headquarters in Park City, UT, but will work closely with the Felt Bicycle staff in Irvine, CA, and will be required to make regular trips to that facility.

Essential Duties and Responsibilities:

  • Establish order release terms with customers for timely shipments.
  • Contact customers for collection of past due balances.
  • Handle customer requests and prepare various correspondences for customers.
  • Assist with and monitor preparation of daily deposits and application of payments to customer accounts.
  • Process credit and debit memos.
  • Contact customers to obtain credit documents such as credit applications, security agreements, financial statements and UCC authorizations.
  • Research and verify credit information.
  • Recommend credit terms to the Credit Manager for new accounts.
  • Maintain customer accounts, follow-up on payment and billing discrepancies.
  • Maintain customer and invoice files.
  • Prepare monthly/year end statistical data and follow procedures guidelines.
  • Assist in month end reconciliation processing.
  • Communicate with customer on telephone and provide information about product, terms and deliveries.


  • Associate's degree (A. A.) or Bachelor's (B.S.) degree in business, accounting or other appropriate discipline from two-year college or technical school and credit background with minimum two years experience; and/or equivalent combination of education and experience.
  • Must have proven, successful collections experience.
  • Related work experience in accounts receivable and/or finance.
  • Technical skills in account reconciliation, credit extensions, payment plans, etc.
  • Strong customer orientation and attention to detail.
  • Excellent verbal and written communication skills.
  • Ability to communicate and cultivate relationships with many types of people, both within and outside the company.
  • Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands while maintaining a positive “can do” attitude and outlook.
  • Must be able to make regular trips to the company’s Irvine, CA facility.
  • Takes pride in work, gets involved in details , enjoys collaborating with others.
  • Prior experience working with retailers in the Bike or Winter Sports Industry a plus.

Receptionist – Rossignol Group Park City

Department:  Dealer's Services

Duration:  Full time/ Year Round

Job Description:

This position is responsible for providing general office support with a variety of clerical activities and related tasks. The receptionist will be responsible for answering incoming calls, directing calls to appropriate associates, mail distribution, flow of correspondence, requisition of supplies as well as additional clerical duties.

Essential Duties and Responsibilities:

  • Provides support as receptionist for various departments within the organization. Answers all incoming phone calls, redirects to appropriate departments and takes messages as necessary..
  • Greets and directs all visitors in a friendly and courteous manner..
  • Maintains overall cleanliness of reception area, including product and literature displays..
  • Responsible for ordering and tracking inventory levels on all office supplies, as well as water and coffee supplies..
  • Postage machine – maintains supplies, handles service calls and day to day supply replacement and maintenance..
  • Responsible for general upkeep of photocopy and fax machine are to include service calls, supply replenishment and general cleanliness of area..
  • Provides callers with information such as company address, directions to the company location, company fax numbers, company website, and other related information..
  • Received, sorts and forwards incoming mail. Maintains and routes publications..
  • Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.).
  • Assists in the ordering, receiving, stocking and distribution of office supplies..
  • May also assist with other related clerical duties such as photocopying, faxing, filing and mailing.

Job requirements:

  • Possession of a high school diploma or equivalent (GED).
  • 2-5 years previous administrative experience
  • Possession of strong organizational skills.
  • Excellent verbal and written communication skills. Possess exceptional interpersonal communication skills.
  • Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands.
  • Ability to work independently on assigned tasks as well as to accept direction on given assignments.
  • Computer Skills: Microsoft Excel, Word, Outlook, PowerPoint